Tempo and the New Jira Issue view

There are exciting changes coming to the Jira Issue view, and we at Tempo are happy to announce that we are implementing some great modifications to facilitate your day-to-day tasks with this new experience. We are rolling out the changes in three phases, and during the next several weeks you may see a different combination of views.

Each phase of the changes to Tempo is outlined below, and detailed information about each of the planned changes is available further down.

The first change to be implemented is the the main web panel view. We will be introducing a new panel in the Jira Issue view, combining the two existing Tempo panels.

Next, we will integrate the tracker in the main issue view. Currently, the tracker is visible when you click “Tracker” on the side panel; in the second release supporting the new Jira Issue view, all your active trackers (running or paused) on the issue being viewed are displayed at the top of the web panel in the main section.

Our pièce de resistance is to implement an Issue Glance on the sidebar to give you some basic information about estimated and logged time for the issue.


Clicking on this glance will expand Tempo in the sidebar to display both the information you are used to seeing here, and several new fields to help give a more complete view of what’s happening with the issue being viewed.


Here’s the full scoop on the new features:

Main web panel view: In addition to combining the two Tempo panels that were previously present, the new panel will feature the following changes:

Worklog and plan data displayed is unscoped,  i.e. there is no pre-selected period; you will see a paginated view of the worklogs and plans you have permission to view, ordered by date. For period based data, we recommend using the Tempo Reports.

To preserve performance, a maximum of 5 entries are loaded; subsequent entries are loaded as you navigate through the pages. Page count and navigation options help you navigate through the data.

It's possible to filter the panel, so it either shows both worklogs and plans, only worklogs or only plans. By default All Types is selected.

The panel can also be filtered to show only your data or all data (limited to data you have permission to view, default view of your own data only). Tempo stores your panel settings between issues, so you will have a consistent experience as you navigate through issues. If you do not have permission that allow you to view the data of other users, you will not have the option change this filter.

Note that if you use Tempo Planner without Timesheets, the filtering dropdown is not displayed.

A split button to Log Work/Plan Time is displayed in the panel. To facilitate time and planning entries, you can now access these functions from the main web panel.

Note that if you use Tempo Planner without Timesheets, only a Plan Time button is available. 

In-line editing of worklog entries is no longer possible, but we trigger opening of the worklog/plan form to update the worklog when you click Edit. From here, you can edit all worklog fields where previously, the editing of entries was limited to the few fields displayed. This allows the user to edit work attributes and billable hours.

The worklog history has moved; it is now displayed as a tab at the bottom of the Jira Issue view, labelled as “Worklogs”. As before, you will only see data that your permission settings allow you to view.

Tracker visible in the main issue view

The Tracker has been moved to the main web panel and is no longer displayed in the sidebar panel. The behavior of the Tracker will not change.

New Issue Glance on the sidebar will display basic information about estimated and logged time for the issue. Clicking on this glace will expand Tempo Timesheets in the sidebar and not only display the information you are used to seeing here, but several new fields to help give a more complete view of what’s happening with the issue being viewed.


When the Glance is expanded, the following new information will be displayed in addition to the information you are used to seeing here:

  • Include sub-tasks in summaries where possible
  • New summary data:
    • Total billable
    • Total planned
    • Account and customer information
    • Team information
    • Collaborators panel for those with permissions to view

How to work with Tempo in the new Jira experience:

In addition to the new look and feel, there are some additional considerations when working with the new experience:

The Tempo main panel is not displayed by default in the issues view. To view the Tempo main issue panel, you must click the Tempo icon at the top of the issue view to display Tempo data and options; alternatively, you can click “...” and select Tempo. This preference is set per issue, meaning that  you will have to click on the Tempo icon each time you navigate to a different issue, unless another user has opened the panel on the issue.

The Tempo side panel is collapsed and is now displayed in a glance. The glance displays some basic information and you can simply click on it to display complete Tempo information in the side panel.

Issue page setup is no longer user based but issue based. This means that when you click to view Tempo data, and another user clicks to hide that same data, it will be hidden from your view the next time you access the issue as Atlassian stores this information on the issue instead of the user.

Note that the Worklogs panel has to be selected in the activity section to display the worklog history.

Thanks for taking the time to review these changes - we welcome your feedback and our support team is standing by to answer any questions you might have.

If you need more information about the changes to the Jira issue view, click here.


Team Tempo


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