About the new versions of Tempo Timesheets and Tempo Planner for Cloud

Tempo is moving Tempo Timesheets and Tempo Planner add-ons for JIRA Cloud to a new cloud technology to improve performance and product stability for JIRA Cloud customers.

Starting in January 2017, Tempo and Atlassian will begin migrating customers with a Tempo Timesheets and Tempo Planner cloud subscription to a new cloud environment.

Note that there will be no changes to your subscription and billing. However, there will be changes to the way that data is stored. These changes are summarized below.


What's happening?

Starting in January 2017, we will start to migrate Tempo Timesheets and Tempo Planner for JIRA Cloud customers with active subscriptions to a new version of the add-on that is built on the Atlassian Connect framework. Atlassian Connect is a scalable platform for add-ons that supports rich integration with JIRA Cloud while improving performance and reliability.


How do I know if this affects me?

Go to the JIRA Administration page and click on Manage Add-ons. Under User-installed add-ons, check if you have Tempo Timesheets or Tempo Planner for JIRA Cloud installed and licensed.


Will this affect my bill for Atlassian Cloud?

Your Atlassian Cloud bill could be affected. The latest changes to the Atlassian monthly and annual subscription plans are in effect as of July 31, 2017. You can read more about it here.


Will these changes apply to JIRA Server customers?

No, these changes do not apply to Tempo Timesheets or Tempo Planner customers that are using JIRA Server.


Will this affect any Tempo features for JIRA Cloud?

Tempo Timesheets

Some features will not be immediately available in the new version of Tempo Timesheets and others have been deprecated. We are planning our migration to mitigate the impact on the features you use, however, you should consult the full list of changes to features on Tempo's site.

Tempo Planner

No, the same features will be available for current Tempo Planner customers before and after the migration. There will be minor changes to the Tempo Planner UI, Tempo Teams, and navigation.


How does this affect my data?

Your worklogs will now be stored by Tempo alongside additional Tempo features like plans, teams and accounts in accordance with our Data Security and Privacy Statement.

The new versions of Timesheets and Planner are add-ons for the JIRA Cloud. This means that by continuing to use Tempo, you accept that the add-on can:

  • Read JIRA data 
  • Write JIRA data 
  • Delete JIRA data 
  • Administer JIRA projects 
  • Administer JIRA 

For more information, see Tempo’s Data Security and Privacy Statement.


How do I know when I have been migrated?

Once we have migrated you to the new version of Tempo for JIRA Cloud, your administrators will receive a notification regarding the migration when they log into JIRA.


What should I do if I do not want to be migrated?

Please contact us if you would like to opt out of this migration. Please note that if you opt-out:

  1. Your current Tempo subscription will be removed from your JIRA Cloud instance.
  2. You may lose Tempo specific data like teams and planning data.
  3. You will be automatically unsubscribed from Tempo Timesheets or Tempo Planner for JIRA Cloud and you will no longer be billed after your current billing period.

If you would like to continue using Tempo Timesheets or Tempo Planner and host the product on your own server, we recommend migrating to JIRA Server. Here are instructions on how to migrate data between JIRA Cloud and JIRA Server.


How can I get more information?

If you have any questions, please contact Tempo support.


Feature Matrix for Tempo Timesheets


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