For JIRA users to log work in Tempo Timesheets, you need to ensure that time tracking is ON in Jira.
You can verify your JIRA Time Tracking settings by completing the following steps:
- Click the Gear Icon.
- Select Issues.
- On the left menu bar, locate the Issue Features section, and select Time tracking.
- Review your current settings, ensuring that time tracking is enabled and your time tracking provider is Tempo Timesheets.